Shipping Policy
Effective Date: [2023/01/01]
Thank you for choosing our services. We strive to provide you with the latest shipping information and ensure the safest and fastest delivery service possible. Please review the following shipping policy for a better understanding of our procedures:
1. Shipping Address: To ensure the secure delivery of your order, please provide us with a valid shipping address. This address should not be the same as the one provided for payment details.
2. Delivery Time: The delivery time is dependent on the courier service provider we select and may vary for different shipments. Orders may take up to 2-3 business days to process and up to another 4-7 business days to be fulfilled and shipped out. Transit time can take up to 8-10 business days from the ship date, depending on your location. Please note that this is an estimated delivery time and actual delivery times may vary due to factors such as customs clearance, local postal services, and unforeseen delays. For expedited delivery options or if you have any concerns about the delivery of your order, please contact our customer service team for further assistance and arrangements.
Note: The mentioned delivery time is an estimate and should not be considered as a guaranteed delivery date. Factors such as customs clearance, local postal services, and unforeseen delays may impact the actual delivery time.
3. Returns: We offer the option to return items within 7 days and exchange items within 30 days of receipt. However, to ensure a successful return or exchange process, the products must be shipped back to the designated warehouse provided by us.
4. Packaging: All products will be shipped in secure and appropriate packaging to ensure their safe arrival at your destination.
5. International Shipping: For international shipments, please note that any special import taxes or fees charged by the destination country/region are the responsibility of the customer. Please familiarize yourself with the applicable regulations and charges.
6. Order Tracking: Upon receiving your order, you will be provided with an order tracking number. You can use this number to track the status of your shipment, including delivery updates.
7. Delivery Issues: If you encounter any missing, damaged, or incorrectly listed items in your order, please contact our customer service as soon as possible. We will gladly assist you in resolving any delivery discrepancies.
Please note that this shipping policy applies to all orders placed on our independent Shopify store.
By placing an order, you acknowledge and agree to comply with the terms and conditions outlined in this policy. If you have any further questions or require assistance, please don't hesitate to reach out to our customer service team. We are here to ensure your satisfaction with our shipping services. Thank you for choosing us as your preferred shipping provider.
Rayson Store
Contact: sales08@bindking.com